0Privacy Policy

Jim’s Shade Sails Australia

Personal information means information we hold about you from which your identity is either apparent or can be reasonably determined which may include but not be limited to your name, address, telephone number, email address and photograph.
Generally, Jim’s Shade Sails (JIM’S) including Franchisors, Franchisees, Call Centres and contractors within the Jim’s Franchising System will collect personal information directly from you, only to the extent necessary.

We will collect personal information from you when:

  • you fill in an application form;
    • deal with us over the telephone;
    • email us;
    • ask us to contact you after visiting our website; or
    • have contact with us in person.

We store your personal information electronically or in hard copy.

We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way. We will use your personal information only for the particular purpose that you provided it which is to provide our services to you or for a directly related purpose such as required or permitted by law or with your consent. To enable us to provide those services, we will disclose your personal information to those relevant entities which are members of the Jim’s Group Franchising System.

We do not share your personal information with other organisations outside the Jim’s Franchising System unless you give us your consent, or where sharing is otherwise required or permitted by law, or where this is necessary on a temporary basis.

We will not disclose your personal information to overseas recipients. When we temporarily provide personal information to companies who perform services for us, such as specialist information technology companies or other contractors, we require those companies to protect your personal information as diligently as we do.

  1. Your rights and choices

You may interact with us anonymously or use a pseudonym where this is lawful and practicable.

You have the right to request access to the personal information you provide, and to correct or update your personal information. This right is subject to certain exceptions allowed by law (see below at point number 4).

You may instruct us to remove any previous consent you provided to receive marketing communications from us.

You may contact us on the following telephone number: 131 546 or email address: national@jims.net. Please address your correspondence to “Privacy: Legal Department”.

Direct marketing and your privacy

From time to time we may use the personal information we collect from you to identify particular JIM’S services which we believe may be of interest to you. We may then contact you electronically, by phone or in hard copy to let you know about these services and how they may benefit you. We will always give you a choice to opt out of receiving such information in future.